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Track Your Order

It may take 1-3 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Please allow up to 1-3 business days for orders to process (If you order on Monday, your order should ship out on Monday Wednesday or Thursday). You will receive a tracking number once your order ships. Express shipping options and any other third-party fees are non-refundable.

After we dispatch your goods, we will email you a tracking number for the courier provider (this will be based on your email preferences). Depending on the chosen courier, there may sometimes be a delay of one working day between dispatching your order from our warehouse in China and obtaining the shipping tracking number. If you have not received a tracking number from us, it probably means that we have not sent out your order yet. 

All the package can track on: www.17track.net

Please be patient. Most orders take 1-3 days to complete the verification, packing and dispatch process. If you require additional information on the location of your order, please contact our Customer service   support@gracekarin.com  quoting your order number(s) and we will assist you.

Regarding the declaration value and information of the packet, contents are fully at your own risk.

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